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Description
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Desktop Support Analyst to join our team in Phoenix, AZ.
Job Responsibilities:
Resolves hardware and software problems expeditiously and with minimum disruption to computer/phone system users and coordinates hardware repairs with vendors, when appropriate. Completes desktop related projects as assigned (e.g., office moves, printer installation, Phone and Fax moves and installations, etc). Installs personal computer related hardware and software according to schedule, scope of objectives, and standards. Assists users with using desktop software when appropriate. In coordination with LAN Administrators, assists with network software installation and problem troubleshooting.
Maintains desktop, terminal, and printer hardware & software documentation. Supports on-call schedule and response to priority incidents as needed.
Required Skills:
- 2+ years of desktop support experience.
- 2+ years of Windows 2000/XP experience.
- Knowledge of Industry Standards.
- Ability to walk long distances quickly, standing for long periods of time.
- Ability to lift and move 45 pounds on a consistent basis.
Desired Skills: - Task Oriented and require attention to detail.
- Ability to exercise good judgment in determining work and problem resolution priorities and approaches.
- Must be a Team Player with outstanding communication skills.
- Background in healthcare, preferably in a hospital environment or 24/7 environment.
- Analytical thinking, problem solving, customer oriented, and commitment to quality.
More about Perot Systems
At Perot Systems, we are looking for candidates that have a high level of integrity, are tenacious and can thrive in a team environment. We will provide you with the tools and opportunities to enhance, expand and support your personal and professional growth. The Associates at Perot Systems enjoy a very entrepreneurial, dynamic environment. We do not have a rigid corporate ladder in place for you to climb but rather a career path that allows you to explore career opportunities throughout the entire organization.
In addition to a dynamic environment, Perot Systems will provide you with a very competitive salary, performance based bonuses, stock purchase program, tuition reimbursement (5K annually), 401K (100% match for first 4% of salary), health, dental and vision insurance coverage, paid holidays and vacation.
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
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